Credentials for Modulr:

Personal information

To complete the public registration, personal information is required. There is mandatory information such as full name, date of birth, email, and phone number and this information is needed to complete the KYC process.

! The 'Identity number' is only needed when the legislation country is Spain.

Personal address

A personal address is required to complete the compliance process. Depending on the type of company chosen before this data may vary.

Summary

Before finishing the registration process, you will be able to verify if all the data is correct. In case there's a need to modify, select the 'Edit' CTA to be redirected to the corresponding step.

Depending on the modifications, the next steps could change and some of the required information will have to be filled in again. For example: if you modify the type of business, the next steps will require the new information to be filled in.

In case there are no modifications but rather corrections, for example, a typo, the information will continue appearing on the next screens so you don't have to fill everything again.

By selecting 'Continue' the process will finish.

Congratulations screen

On this screen, the company will be registered in the system. It will be created in the database and the email for setting up credentials will be sent.

The email contains a CTA for creating an account or a link in case the button doesn't work. The link only works for 48 hours, after that it will expire and the process will be interrupted.

What happens if the link expires?

If selecting the expired link, the following screen will show an error:

It is not possible to use an expired link, ask an Administrator to send a new one if needed.

Setting up credentials

By selecting the CTA or the link, it will redirect you to the following screen to choose a username, password, and security code:

• Username: needs at least 3 characters without spaces and special characters are not allowed. This username will be used later to login into the platform.
• Password: needs to have at least 9 characters, including an uppercase, lowercase, and a number. It's required to login into the platform.
• Security code: it's a 4-digit number that is required to confirm some operations, such as issuing a card or making a payment.

All the terms and conditions need to be accepted to finish the process. Once this is completed, an OTP will be sent to the phone number registered during the registration process to complete the verification.

If the OTP is verified, access to the main dashboard of the platform will be available to complete the compliance process.

For Modulr users there's an extra step: users have to answer some security questions.

It is required to answer at least one question, but answering more than one will improve your security. Answers are case-sensitive, so every time security verification is required, the answers must be written in the same format.

Modulr uses these questions to verify suspicious operations, like high card transactions. Random questions will be received that require the exact answer to continue the process. In case the answer is incorrect, the operation won't be completed.

Find more information in Establishing a card programme.

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Credentials for SME:

Personal information

Same as for SME, personal information is needed to register. The mandatory data will be full name, date of birth, email, and phone number.

This information is needed to complete the KYC process.

! Identity number is only required when the legislation country is Spain.

Personal address

A personal address is required. This data is required to complete the compliance process.

Summary

Before finishing the registration process, verifying if all the data is correct will be available. In case there's a need to modify something, select the 'Edit' CTA to be redirected to the corresponding step.

By selecting 'Continue' the process will finish.

Congratulations screen

Once on this screen, the company will be in the system. The company will be created in the database and the email for setting up credentials will be sent.

The email contains a CTA for creating an account or a link in case the button doesn't work. The link only works for 48 hours, after that it will expire and the registration process interrupted.

Setting up credentials

By selecting the CTA or the link, it will redirect to the following screen to choose a username, password, and security code:

• Username: needs at least 3 characters without spaces and special characters are not allowed. This username will be used later to login into the platform.
• Password: needs to have at least 9 characters, including an uppercase, lowercase, and a number. It's required to login into the platform.
• Security code: it's a 4-digit number that is required to confirm some operations, such as issuing a card or making a payment.

All the terms and conditions need to be accepted to finish the process. Once this is completed, an OTP will be sent to the phone number registered during the registration process to complete the verification.

If the OTP is verified, access to the main dashboard of the platform will be available to complete the compliance process.