Viewing transactions

This document covers all transaction types that can be found on the platforms.

Overview:

Here you will have a complete overview of the transactions that an end user can perform in the different platforms: SME, CONSUMER, and Admin portal.

All transactions made will be visible on the related account consulted. And each transaction type (depending on the movement type) will be visible in the corresponding section.

The transactions you will find in this section are Expenses, Payments, and Cards.

FAQs

Q: What happens when a card reservation is not approved?

A: The amount reserved goes back to your account as well as the available balance, plus the pending amount previously reserved. So, if no more reserved card transactions are pending, the current balance and available balance will match.

Q: When does a manual expense change into a made transaction?

A: The manual expense must be paid and it will change to a made transaction in the related account. It will also be reflected as a payment.

Q: What is the difference between inbound and outbound payments?

A: An inbound payment (PAYIN) is when you receive the amount in your account. An outbound payment (PAYOUT) is when you make a payment to another account, external or owned.

Terms you Need to Know

TermDefinition
Inbound paymentsIncoming funds from an external account to a clients account
Outbound paymentsOutgoing funds from a client account to an external account
TransferFund transfers between owned accounts