Transactions email types
FAILED_TRANSACTION
The email type is used to notify users when a transaction they have attempted has failed for any reason. This email serves as a notification for users, providing them with details about the unsuccessful transaction and urging them to take necessary actions, if applicable.
Recipient: Merchant user
Variables
subject: The subject line of the email, which can be customised
username: The name of the recipient who is being notified about the failed transaction
date: The date on which the transaction was attempted and failed
time: The time at which the transaction failed
amount: The transaction amount associated with the failed transaction.
currency: The currency in which the failed transaction was attempted
STATEMENT
The STATEMENT email type is used to send a bank statement as an attachment, covering all transactions within a specified date range requested by the user. This email serves as a response to the user's request, providing them with the necessary financial documentation in a timely and efficient manner.
Recipient: Merchant user
Variables
customer: The name of the customer associated with the user
name: The name of the recipient who requested the bank statement.
account: The specific account related to the bank statement.
startDate: The starting date of the requested statement period.
endDate: The ending date of the requested statement period.
subject: The subject line of the email, which can be customised
PAYMENT_NOTICE
The email type is used to inform users that a payment has been sent, serving as a notification about the completed transaction. It will only be sent if the payment sender has chosen to notify the recipient by adding the recipient email to the payment form.
Recipient: Merchant user
Variables
customerName: The name of the customer associated with the user
username: The name of the user notifying the recipient about the payment.
date: The date on which the payment was sent.
time: The time at which the payment was sent.
amount: The amount of the payment that was sent.
currency: The currency in which the payment was sent.
accountLastChars: The last characters of the account number to which the payment was sent, serving as a reference for the recipient.
subject: The subject line of the email, which can be customised