Cards email types

Cards email types

CARD_STATUS_CHANGE
The email type is used to inform users when there is a change in their card status, such as suspension, cancellation, activation.

Recipient: Merchant user

Variables
subject: The subject line of the email, which can be customised
customer: The name of the customer associated with the user
action: The specific action taken on the card, such as "activated," "suspended," or "cancelled"
name: The name of the cardholder.
cardName: The name of the card (e.g., Visa, Mastercard, etc.).
cardType: The type of the card, specifying whether it is a debit, credit, or prepaid card.
truncatedPan: The last four digits of the card number, serving as a reference for the user without revealing sensitive information.

CARD_ACTIVATION_FAILED

The email type is specifically designed for Railsbank users and is used to notify them when their physical card activation has failed.

Recipient: Merchant user

Variables
username: The name of the user whose card activation has failed.
subject: The subject line of the email, which can be customised
ivrPhoneNumber: The phone number for the Interactive Voice Response (IVR) system that the user should call to receive support and resolve the failed card activation issue.